An IT partner so every project does not start with a new agency
HED Creative runs software, the website and demand on one priority list. The engagement is a defined project or a monthly retainer. Scope is written, and access stays with you. It is not an hourly bench with no named output.
Who it is for
A partner does not replace an internal decision-maker. It replaces splitting one problem across three suppliers.
A fit
- Companies with the website, ads and software at three different vendors
- Teams with an internal owner and external production
- Firms that swing between one large build and small monthly changes
- Operators working in English, German or Turkish from Berlin or Ankara
Not a fit
- Organisations with no decision-maker and a new brief every week
- Helpdesk, overnight cover, printers and VPN
- The cheapest rented seat with no named result
- A single logo sold as a long partnership
Why the agency changes every year
The number of agencies is not the issue. Nobody owns the website, the ad account and the software as one system.
Three invoices, one leak
The site builds the form, ads buy the click, software says the integration is later. The enquiry sits in between.
Handover never happens
The next agency spends months asking the last one for access.
A small change becomes a new proposal
Adding a field is sold as a restart. There is no monthly rhythm.
A full-time hire is early
A permanent developer is a fixed cost before the work is continuous.
What HED Creative takes on as a partner
One list for web, applications, integration, SEO and Google Ads. Each month’s output is written. When a project ends, the code, the site and the ads account stay with you. Partnership is not a contract that holds the work hostage.
One list
Website, ads and software are sequenced together. The same task is not sold twice.
A written month
The retainer names outputs. It is not an hours report as the product.
Access stays with you
Repository, ads account, domain and CMS sit on the company.
Language and office
Berlin and Ankara. English, German, Turkish. The work does not split across two unconnected teams.
How it starts
Not a heroic framework agreement. A project, or ninety days of retainer with one named first result.
Inventory
Site, accounts, software, who holds access. Missing credentials are a line item.
First job
The single issue costing money or time. We do not promise everything at once.
Written model
Project fee or monthly scope. Exclusions are visible.
Rhythm
Every two weeks: done, blocked. Leaving does not lock you out of your own systems.
Public deliveries
Partnerships are often closed. The public examples show a website and an enquiry path delivered as one piece of work.
A project or a monthly retainer
An IT partnership is not an hourly bundle. It is a project with an end date, or a retainer with that month’s work written down. “Unlimited” is not in the proposal. The investment is worth what closed that month.
Project
A new site, a first release, an account setup. It ends with handover.
Retainer
Monthly development, pages, ads or SEO. Priority in writing. Unused months are not quietly invoiced as credit.
Questions before you enquire
Are you a helpdesk?
No. Printers, VPN cover and general IT support are not the engagement. We build and develop software, websites and demand systems.
How large is the team?
As large as the work. We do not sell a fixed five-seat bench. Scope determines production.
What if we stop?
The repository, site, domain and ads account stay with you. Documentation is part of handover. Care stops; the system does not.
How fast is a proposal?
A few working days if the inventory is clear. If access is closed, opening it comes before a price. We do not quote in the dark.
Can it be a single project?
Yes. Partnership does not force a retainer. After a clean handover, monthly work is a separate conversation.
Written scope
Pages, timing and fee are written down.
A process you can follow
Each step has an outcome you can check at the next conversation.
TR/DE/EN market language
Buyers in Turkey, Germany and international markets are addressed in their own language.
Describe what is split today
Whether the site, the ads account and the software sit apart, and where it breaks. The first scope is chosen from that.
We propose a project or a retainer in writing. Helpdesk work is declined, because we do not do it.
Related pages
The partnership sits above these engagements. Each has its own proposal.
Related reading
Describe what is split today
Whether the site, the ads account and the software sit apart, and where it breaks. The first scope is chosen from that.